Privacy Policy
At Aevrae, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or contact us.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of personal information:
A. Information You Provide Directly
-
Name
-
Email address
-
Shipping address
-
Billing address
-
Phone number (if provided)
-
Payment details (processed securely through Stripe/Shopify Payments — we do not store card numbers)
B. Information Collected Automatically
When you browse our website, Shopify automatically collects:
-
IP address
-
Device information
-
Browsing behaviour (pages viewed, time spent)
-
Cookies and similar tracking technologies
This helps us improve website performance and security.
C. Order Information
Details about products purchased, order numbers, returns, refunds, and customer service interactions.
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Communicate with you about your purchase (updates, tracking, issues)
-
Respond to customer inquiries via help.aevrae@gmail.com
-
Improve website performance and customer experience
-
Detect and prevent fraud
-
Comply with legal obligations (tax, accounting, etc.)
We do not sell or rent your personal data to third parties.
3. Sharing Your Information
We only share your data with trusted third parties when necessary to run our business, including:
-
Shopify (website hosting + payment processing)
-
Shipping carriers (to deliver your order)
-
Payment processors like Shopify Payments or Stripe
-
Fraud prevention systems
-
Analytics tools (Google Analytics, Shopify analytics)
These partners only receive the information required to perform their services.
4. Cookies
Our website uses cookies to:
-
Keep your cart items saved
-
Remember your preferences
-
Improve website speed and experience
-
Track analytics for better performance
You can disable cookies through your browser settings, but certain features may not work properly.
5. Data Storage
Your personal information is stored securely through Shopify’s encrypted systems.
We keep your order information for record-keeping unless you request deletion.
6. Your Rights
Depending on your location (e.g., EU/EEA GDPR), you have the right to:
-
Access your personal data
-
Correct inaccurate information
-
Request deletion of your data
-
Restrict or object to data processing
-
Request a copy of your data
-
Withdraw consent at any time
To request any of these rights, email us at help.aevrae@gmail.com.
7. Email Marketing
If you sign up for our newsletter, you agree to receive updates, promotions, and relevant content from Aevrae.
You can unsubscribe at any time using the link at the bottom of our emails.
8. Minors
Our website is not intended for individuals under 16.
We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons.
Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at: